Fixing a Globelines Speedtouch Connection

I've been trying for several days. Every time I try to connect the computer to the internet, it hangs at "Verifying user name and password".

This was very frustrating because we are paying P995 a month to Globelines for the DSL connection and we couldn't use it. We tried terminating the service but they said we were locked-in until December. If we insist, we would have to pay the pre-termination fee which was more than what out montly bills would be.

I had to find a way to fix the our internet connection.

I thought it must be some spyware or virus that's blocking the connection so I cleaned it up. I installed a new antivirus software and I detected a couple of trojan horses. I ran an anti-spyware program and deleted a few suspicious files and registry entries. I ran msconfig and HijackThis and cleaned up the start-up.

Still, the computer cannot connect to the internet. It hangs at "Verifying user name and password". Tinkering with the internet options proved frustrating. Besides, I'm no expert in these TCP/IP stuff.

I resolved to look for online help. For the first time in quite a long time, I used dial-up! I used the netexpress service of our prepaid landline and searched for a solution. It was only about 30 centavos per minute anyway. Whew! The dial-up was indeed slow, but seeing websites crawl in my browser isn't as bad as having no internet at all.

From the painstaking (because the connection is so slow) research on the net, I decided to reinstall the Speedtouch program. Speedtouch is the brand of the modem Globelines provided us with. I was faced with cryptic choices during installation so I simply took chances and chose the first on the list.

To make things short, that did the trick. I could feel the happiness flowing through my body as I read "Connection Established".